For hotels

Staff scheduling for hotels

A hotel does not close. helloswap plans day, evening and night shifts for each department and checks the rest in between.

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What a hotel's week is like

Staffed all night

Reception is staffed round the clock, so the rota has night shifts, and a night shift ends on another day than it starts.

Several departments under one roof

Reception, housekeeping, kitchen and restaurant each have their own week and their own manager, and some people work in two of them.

Hours that cost more

Nights, weekends and public holidays often carry a supplement, and it has to reach payroll right.

What helloswap does about it

Everything below is in the product today. A function marked Growth needs the Growth plan or Enterprise. The rest is in every plan.

The Monday email

Every Monday each manager gets an email about the next seven days: open shifts, days short of staff and requests waiting for a decision.

Clock in and out, and a file for payrollGrowth

Staff clock in and out, and the hours worked sit next to the hours planned. Payroll gets a file for Danløn or Salary with hours and supplements, or a plain CSV.

Night shifts, and the rest after them

A shift can run past midnight. helloswap checks the rest before the next shift and warns when someone has many night shifts in a row.

A schedule for each departmentGrowth

Reception, housekeeping and the restaurant each get their own schedule and their own manager. Someone who works in two departments has a main one and is added to the other.

Supplements for nights, weekends and public holidaysGrowth

A supplement can cover hours past midnight, for example 23:00 to 06:00, and the public holidays you list. Where two supplements cover the same hour, the one worth more counts.

Cover when someone is ill

An employee taps “I'm sick” on today's or tomorrow's shift. The manager is told, and the shift goes on the swap board for the colleagues who are free that day.

In each person's own language

helloswap is in 24 languages. Each employee chooses their own, on the website and in the Android app.

What it costs

You pay per employee per month. There is no minimum and no base fee. The first 14 days are free and need no card.

Several departments, supplements, time tracking and the payroll file are in Growth. Night-shift rules, sick calls, shift swaps and the Monday email are in every plan.

See what is in each plan
  • Starter€3per employee / month
  • Growth€5per employee / month
  • Enterprise€8per employee / month

Questions

Can helloswap plan night shifts?

Yes. A shift can end after midnight, for example 22:00 to 06:00. The rest rule counts from the hour the shift really ends, and a supplement for night hours is worked out hour by hour, on the day each hour falls on.

Can each head of department plan their own staff?

Yes, on Growth and up. A manager builds the schedule and decides shift swaps and time off for their own department. The company admin sees every department.

What happens when someone calls in sick shortly before a shift?

They tap “I'm sick” on the shift, which they can do for a shift today or tomorrow. You are told at once, the day is recorded as sick leave and the shift goes on the swap board for the colleagues who are free that day. It stays in the sick person's name until someone has taken it and you have approved. If nobody is free, you are told that too, and you can give the shift to someone on the schedule yourself.

Do my staff need an app?

No. Everything works in the browser on a phone. There is also an Android app on Google Play. On an iPhone, staff open helloswap in the browser and can add it to the home screen.

Try it on your own week

14 days free, no card. Import your people from CSV and publish in an afternoon.

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