For care

Staff scheduling for care

Care is staffed day and night, every day of the year. helloswap plans the shifts, checks the rest between them and shows where a shift is short.

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What a week in care is like

Cover round the clock

Day, evening and night, weekends and public holidays included. A shift with nobody on it is not an option.

Nights, and the rest after them

A night shift ends on another day than it starts, and the rest before the next shift has to be right for every single person.

A sick call has to be covered today

And by someone who may do the work: not everyone gives medicine or works alone at night.

What helloswap does about it

Everything below is in the product today. A function marked Growth needs the Growth plan or Enterprise. The rest is in every plan.

Shift swaps with your approval

A shift is offered to one colleague or to the whole team. A swap that breaks a rest rule is refused before it reaches you, and a shift that needs a skill can only go to someone who has it.

One tap on “I'm sick”

You are told at once, the day is recorded as sick leave and the shift goes on the swap board. Only colleagues who are free that day and may work the shift are asked.

Night shifts, and the rest after them

A shift can run past midnight. helloswap checks the rest before the next shift against your country's working-time rules and warns when someone has many night shifts in a row.

Enough people, and the right ones

Say how many people each shift needs on each weekday, and that one of them must have a skill, such as giving medicine. The schedule shows where a shift is short.

Supplements for nights, weekends and public holidaysGrowth

A supplement can cover hours past midnight, for example 23:00 to 06:00, and the public holidays you list. helloswap works them out from the published schedule.

A schedule for each unit or teamGrowth

Each unit, ward or home-care team gets its own schedule and its own manager. Someone who works in two has a main one and is added to the other.

Auto-fill weekGrowth

Fills a department's week from your staffing needs. Hours are balanced against each person's contract, and the working-time rules, days off, availability and approved time off are never broken. You get drafts to look over.

What it costs

You pay per employee per month. There is no minimum and no base fee. The first 14 days are free and need no card.

Several departments, supplements and Auto-fill week are in Growth. Night shifts, the rest check, staffing needs, skills, shift swaps and sick calls are in every plan.

See what is in each plan
  • Starter€3per employee / month
  • Growth€5per employee / month
  • Enterprise€8per employee / month

Questions

Can helloswap plan night shifts?

Yes. A shift can end after midnight, for example 22:00 to 06:00. The rest rule counts from the hour the shift really ends, and a supplement for night hours is worked out hour by hour.

Can two shifts overlap for the handover?

Yes. You set the start and the end of each shift pattern yourself, so the day shift can end a quarter of an hour after the evening shift starts.

What happens when someone calls in sick shortly before a shift?

They tap “I'm sick” on the shift, which they can do for a shift today or tomorrow. You are told at once, the day is recorded as sick leave and the shift goes on the swap board for the colleagues who are free that day. It stays in the sick person's name until someone has taken it and you have approved. If nobody is free, you are told that too, and you can give the shift to someone on the schedule yourself.

Does it stop me from breaking the 11-hour rule?

Yes. Rest between shifts is checked when you put someone on a shift, when someone takes a shift from the swap board and when you approve a swap. A shift with too little rest is refused, with the reason in plain words. The rules follow the company's country and are in every plan.

Does helloswap hold information about residents or clients?

No. helloswap plans the staff and holds no information about the people you care for. It does not plan visits or routes. Care plans and visit lists stay in your care system.

Do my staff need an app?

No. Everything works in the browser on a phone. There is also an Android app on Google Play.

Try it on your own week

14 days free, no card. Import your people from CSV and publish in an afternoon.

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